Delivery Times (UK Orders)

We are dispatch most orders via Royal Mail or Fedex, and the delivery charges are outlined below. We pride ourselves on our speedy service, and aim to dispatch all orders within 1-3 working days after payment is received. If for any reason we are unable to fulfil your order in this time, we’ll be in touch to let you know.

 

Delivery Costs (UK Orders)

Royal Mail Tracked 48 (up to 2 Items) - £3.39

Royal Mail Tracked 24 (up to 2 items) - £4.25

Royal Mail Tracked 48 (3 to 6 items) - £6.65

Royal Mail Tracked 24 (3 to 6 items) - £7.69

FedEx Priority (over 6 items) - £7.99

 

International

We don’t currently offer shipping outside of the UK as standard, however if you’re based outside the UK and would like to place an order for our products, please email us at sales@butlersgrove.co.uk and we will discuss the shipping costs based on your location.

 

Refunds, Returns and Exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@butlersgrove.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at sales@butlersgrove.co.uk.